Support

Support

Support

Support

Support

Help Center

Help Center

Help Center

We’re here to make sure you get the most out of Miramis. Whether you need quick answers, personal guidance, or technical help, our team is always just a message away.

We’re here to make sure you get the most out of Miramis. Whether you need quick answers, personal guidance, or technical help, our team is always just a message away.

Email Us

Facing technical challenges or product concerns? We’re here to assist

Email Us

Facing technical challenges or product concerns? We’re here to assist

Email Us

Facing technical challenges or product concerns? We’re here to assist

Contact Sales

Curious about how Pocketlaw can support your legal team? Discover our solutions or explore product insights.

Contact Sales

Curious about how Pocketlaw can support your legal team? Discover our solutions or explore product insights.

Contact Sales

Curious about how Pocketlaw can support your legal team? Discover our solutions or explore product insights.

Contact

Get in touch

Get in touch

Get in touch

At Miramis, we believe legal should be simple, fast and accessible for every business. Our team is here to support you every step of the way -whether you need help getting started, have a product question, or just want some extra guidance.

If you’re already a customer, please log in to access in-app support through Knowledge Hub. Otherwise, feel free to explore our FAQ for quick answers or drop us a message.

At Miramis, we believe legal should be simple, fast and accessible for every business. Our team is here to support you every step of the way -whether you need help getting started, have a product question, or just want some extra guidance.

If you’re already a customer, please log in to access in-app support through Knowledge Hub. Otherwise, feel free to explore our FAQ for quick answers or drop us a message.

At Miramis, we believe legal should be simple, fast and accessible for every business. Our team is here to support you every step of the way -whether you need help getting started, have a product question, or just want some extra guidance.

If you’re already a customer, please log in to access in-app support through Knowledge Hub. Otherwise, feel free to explore our FAQ for quick answers or drop us a message.

Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions

Find quick answers to the most common questions about Pocketlaw

Find quick answers to the most common questions about PLAI Agent

Find quick answers to the most common questions about PLAI Agent

Why it’s safer to use Miramis' AI than ChatGPT directly?

Both Miramis and ChatGPT use OpenAI’s models - and in both cases, the model needs to process the text you share to generate an answer. The key difference is how and where this happens:

  • When you use Miramis, all data is handled through secure, enterprise-grade integrations with OpenAI.

  • Your data isn’t stored or used to train models, and everything runs through Miramis' protected systems with encryption and access controls

  • When you use ChatGPT, data is handled through OpenAI’s consumer service, where inputs can be stored, linked to your account, and potentially used for model improvement (if not all users have opted out).

So while the model still processes the text in both cases, using Miramis keeps your sensitive information within a secure environment.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

How does Miramis help track contract deadlines and tasks?

Miramis is a contract lifecycle management platform that includes letting you set reminders for renewals, notice periods, and compliance obligations. Tasks can be assigned to colleagues, synced to calendars, and even pushed to Slack/Teams.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

What integrations does Miramis support?

Miramis has a Microsoft Word Add-In and integrates with Salesforce (to close deals faster), Slack and Microsoft Teams (for reminders and notifications), and DocuSign or Scrive (for signing flexibility). It also offers API access and Zapier support.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Is Miramis secure and GDPR compliant?

Miramis is ISO 27001 certified and fully GDPR compliant, with EU data residency available. All data is encrypted both in transit (TLS 1.2+) and at rest (AES-256). Pocketlaw never uses your contracts to train AI models.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

Best-in-Class Usability

Pocketlaw is built for clarity and speed, making it easy for both legal and business teams to work without friction. An intuitive interface, guided workflows and clean navigation reduce training time and increase adoption. Everyone can draft, review and complete contracts confidently - helping legal scale without becoming a bottleneck.

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